zyqvurel™
Frequently Asked Questions
What do you sell?
Travel organization accessories. Review each listing for dimensions, materials, capacity, and care instructions.
Who operates the store?
Chongqing Fuyingxing Technology Co., Ltd. Legal representative: Wen Zhongli.
Will an organizer fit my luggage?
Compare listed dimensions with your luggage’s internal measurements. Fit depends on shape and packing arrangement.
How long does processing take?
Usually 1–3 business days for in-stock orders. Verification, holidays, or availability may require longer.
When will a U.S. order arrive?
Estimated transit is 5–12 business days after dispatch, separate from processing.
What are shipping charges?
Methods, charges, and eligible promotions appear at checkout.
When does tracking update?
Allow approximately 48 hours after label creation. Contact us about extended delays.
Can I cancel?
Request changes within 12 hours. Cancellation after processing begins is not guaranteed.
What is the return period?
30 calendar days after delivery for eligible items. Obtain approval before mailing.
Who pays return shipping?
Customers generally pay preference-based return shipping. Confirmed seller errors receive an appropriate solution without reasonable merchant-error return costs. No restocking fee applies.
When is a refund issued?
Inspection normally takes up to 5 business days after receipt; refunds are issued within 1–3 business days after approval. Provider posting may take longer.
Contact
service@zyqvurel.com
+86 23-48303678
Monday–Friday, 08:30–17:30, China Standard Time (UTC+8).